New Relic vs Rootly
Two DevOps AI tools, side by side. Both are verified against their own live sites. Here is what each does well and who it is for, so you can choose what fits.
New Relic
newrelic.com
Intelligent observability that predicts and acts.
Best forTeams wanting full-platform observability with a generous free tier and an AI SRE agent.
PricingFreemium, from $10/user/mo · current pricing
What it doesObservability platform correlating metrics, logs, and traces across applications, infrastructure, and AI systems. New Relic AI is a context-aware assistant, and the SRE Agent moves beyond assistance toward automated remediation for incident response.
Capabilities
Visit New Relic →- New Relic AI assistant
- SRE Agent for automated remediation
- APM and infrastructure monitoring
- Logs, metrics, and traces correlation
- AI and agentic monitoring
- 800-plus integrations
Rootly
rootly.com
AI for on-call and incident response.
Best forEngineering and SRE teams wanting modern incident management with AI-assisted investigation.
PricingFree trial, from $20/user/mo · current pricing
What it doesAI-native incident management platform covering on-call scheduling, Slack and Teams incident response, status pages, and automated retrospectives. Its AI SRE surfaces probable root causes from alerts, code changes, and historical incidents, suggests fixes, and auto-generates timelines and summaries.
Capabilities
Visit Rootly →- AI root cause analysis
- On-call scheduling and alerting
- Slack and Teams incident response
- Automated retrospectives and timelines
- Status pages
- MCP server for IDE workflows
How to choose
Choose New Relic if you are teams wanting full-platform observability with a generous free tier and an ai sre agent. Choose Rootly if you are engineering and sre teams wanting modern incident management with ai-assisted investigation. Both sit in DevOps; the right pick depends on your exact workflow and budget.
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