Fin
fin.ai
AI customer service agent across voice, email, and chat
✓ Support teams that want an AI agent that works with their existing helpdesk and escalates to humans when needed.
Cresta
www.cresta.com
Generative AI for contact centers and customer experience
✓ Large enterprises managing high-volume customer interactions in travel, financial services, telecom, and retail.
PolyAI
poly.ai
Enterprise voice AI agents for customer conversations.
✓ Enterprises automating inbound phone support across complex scenarios.
Talkdesk
www.talkdesk.com
An AI-powered cloud contact center platform with autonomous AI agents
✓ Teams and businesses evaluating AI contact center tools
Five9
www.five9.com
An AI-driven cloud contact center as a service provider delivering
✓ Teams and businesses evaluating AI contact center tools
NICE CXone
www.nice.com
An enterprise customer experience AI platform that orchestrates human
✓ Teams and businesses evaluating AI contact center tools
Zendesk Contact Center
www.zendesk.com
An AI-powered contact center that unifies voice, digital and
✓ Teams and businesses evaluating AI contact center tools
Aircall
aircall.io
An AI-powered phone system that manages customer communications with AI
✓ Teams and businesses evaluating AI contact center tools