Gorgias

www.gorgias.com · Customer Support

Customer Support

Conversational AI helpdesk for ecommerce

What it does

Gorgias is a conversational AI platform and helpdesk built for ecommerce brands to automate support and assist shopping. The site describes an AI Agent for support and shopping, a unified omnichannel inbox across email, chat, SMS, WhatsApp, Instagram, and Facebook, native Shopify integration with live order data, revenue attribution reporting, and 300+ integrations. It is aimed at ecommerce brands, with emphasis on Shopify.

✓ Best for

Ecommerce brands, especially on Shopify, that want support automation tied to order data.

Capabilities

AI Agent for support and shoppingOmnichannel inbox across email, chat, SMS, and socialNative Shopify integration with live order dataRevenue attribution reporting

Visit Gorgias →

Checked against www.gorgias.com on 2026-06-01.

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