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Gorgias

www.gorgias.com · Customer Support
Customer Support
Conversational AI helpdesk for ecommerce
What it does
Gorgias is a conversational AI platform and helpdesk built for ecommerce brands to automate support and assist shopping. The site describes an AI Agent for support and shopping, a unified omnichannel inbox across email, chat, SMS, WhatsApp, Instagram, and Facebook, native Shopify integration with live order data, revenue attribution reporting, and 300+ integrations. It is aimed at ecommerce brands, with emphasis on Shopify.
✓ Best for
Ecommerce brands, especially on Shopify, that want support automation tied to order data.
Capabilities
AI Agent for support and shoppingOmnichannel inbox across email, chat, SMS, and socialNative Shopify integration with live order dataRevenue attribution reporting
Visit Gorgias →
Checked against www.gorgias.com on 2026-06-01.
Compare & alternatives
All Gorgias alternativesGorgias vs FinGorgias vs Zendesk AIGorgias vs Forethought
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Fin
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