Granicus Government Experience Agent (GXA)
granicus.com · Government
Pricing: Enterprise. Check current pricing →
Governed AI assistant for resident self-service
What it does
GXA is an AI-powered digital assistant that gives residents 24/7 self-service across web, mobile, SMS, and social channels, using agency-approved content and citing sources for its answers. It connects to permitting, public records, and service request systems.
✓ Best for
Local, state, and federal agencies adding a governed AI layer to resident engagement
Capabilities
Conversational AI in 75+ languagesSource-cited, agency-approved responsesMultichannel web, mobile, SMS, and voice accessWorkflow integration and real-time request tracking
Checked against granicus.com on 2026-06-26.
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