HiJiffy is a conversational AI platform for hotels that automates guest communications across the full journey. It consolidates WhatsApp, email, SMS, and webchat into one console, offers an AI chatbot and booking assistant, a virtual concierge, campaign automation for upselling and reviews, and digital check-in. It reports use by over 2,600 hotels.
✓ Best for
Hotels of any size wanting to automate multi-channel guest messaging and FAQs
Capabilities
AI chatbot for guest FAQsMulti-channel inbox across WhatsApp, email, SMS, and webchatBooking assistant and virtual conciergeCampaign automation for upselling, check-in, and review collection