Latchel
www.latchel.com · Property Management
Pricing: Enterprise. Check current pricing →
AI maintenance triage with 24/7 human support.
What it does
Latchel is a property maintenance platform that combines customisable AI troubleshooting with 24/7 human support to resolve maintenance requests before dispatching technicians. The AI guides residents through step-by-step troubleshooting at intake, de-escalates emergencies, creates and dispatches work orders, and integrates with major property management systems.
✓ Best for
Growing property managers wanting to reduce dispatch costs and improve resident maintenance experience.
Capabilities
AI-guided resident troubleshooting at intakeEmergency de-escalation24/7 human expert escalationAutomated work order creation and dispatchDamage identification and chargeback collectionIntegrations with Yardi, AppFolio and Buildium
Checked against www.latchel.com on 2026-06-26.
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