AI customer concierge for complex, regulated support.
What it does
Lorikeet is an AI customer support platform that resolves complex issues end-to-end across phone, SMS, chat, email and WhatsApp. It connects with business tools and internal APIs to act on issues directly, executes multi-step support procedures, and recognises when human intervention is needed, routing tickets with full context. It targets accuracy and reliability in high-stakes workflows.
✓ Best for
Fintechs, healthtechs and other regulated businesses with complex, high-stakes support.
Capabilities
End-to-end complex issue resolutionMulti-channel supportDeep system and API integrationContext-rich escalation