Sierra

sierra.ai · Customer Support

Customer Support

Better customer experiences. Built on Sierra.

What it does

Sierra is an enterprise AI customer service platform for building and deploying AI agents across chat, SMS, WhatsApp, email, and voice. Its Ghostwriter feature creates agents from documentation or plain English, with analytics and an outcome-based pricing model.

✓ Best for

Enterprises building branded AI customer service agents across multiple channels with outcome-based pricing.

Capabilities

AI agent building and deployment across chat, SMS, WhatsApp, email, and voiceGhostwriter agent creation from documentation or plain EnglishConversation analytics and optimisation via InsightsCustomer data integration and personalisationOutcome-based pricing model

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Checked against sierra.ai on 2026-06-25.

Compare & alternatives

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