Tidio
www.tidio.com · Customer Support
Customer service platform with the Lyro AI agent
What it does
Tidio is a customer service platform that combines AI and human support tools to help businesses scale service. The site describes the Lyro AI agent for handling conversations, a help desk for organizing workflows, live chat, automation flows for proactive engagement, and integration with 120+ tools including Shopify, HubSpot, and Mailchimp. It serves businesses from SMBs through enterprise across many industries.
✓ Best for
Small and mid-sized businesses that want an AI agent alongside live chat and help desk tools.
Capabilities
Lyro AI agent for conversationsHelp desk workflow organizationLive chatAutomation flows and 120+ integrations
Checked against www.tidio.com on 2026-06-01.
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