Attention vs Backstory (formerly People.ai)
Two Sales AI tools, side by side. Both are verified against their own live sites. Here is what each does well and who it is for, so you can choose what fits.
Attention
www.attention.com
Turns sales conversations into automated follow-ups, CRM updates, and coaching.
Best forRevenue teams wanting post-call automation and conversation-based coaching.
PricingEnterprise · current pricing
What it doesAttention records and transcribes sales calls in 100+ languages, then runs AI agents that auto-update the CRM, draft follow-up emails, generate coaching scorecards using frameworks like MEDDIC or BANT, and support forecasting across 200+ integrations.
Capabilities
Visit Attention →- Call recording and transcription
- AI coaching scorecards
- CRM auto-update post-call
- Follow-up email automation
- Pipeline reporting and forecasting
Backstory (formerly People.ai)
www.backstory.ai
AI revenue intelligence that captures activity and maps it to pipeline.
Best forCROs and VPs of Sales who need defensible pipeline visibility and forecast confidence.
What it doesBackstory, formerly People.ai, is an AI revenue intelligence platform for sales leadership. It automatically captures emails, meetings, calls and chats across existing tools and maps them to the pipeline to detect deal risks such as stalled deals, disengaged buyers and missing stakeholders. It provides pipeline intelligence on viable versus unlikely deals, next-step guidance from deal history, and engagement-grounded forecasting. It integrates with major CRMs and communication tools.
Capabilities
Visit Backstory (formerly People.ai) →- Automatic activity capture
- Deal-risk detection
- Pipeline intelligence
- Engagement-based forecasting
How to choose
Choose Attention if you are revenue teams wanting post-call automation and conversation-based coaching. Choose Backstory (formerly People.ai) if you are cros and vps of sales who need defensible pipeline visibility and forecast confidence. Both sit in Sales; the right pick depends on your exact workflow and budget.
Not sure which to pick?
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